Last updated: June 17, 2026
All purchases of WeddingDay event plans are final. Once payment is confirmed and the event is created under your account, no refunds will be issued. This applies regardless of whether the event is used or unused, or whether guest data is entered.
If the WeddingDay service is completely unavailable for more than 24 consecutive hours due to a fault on our side, you are entitled to request a full refund for the affected event.
Refund requests must be sent by email to rythmos.enterprise@gmail.com. Please include your account email, event name, and the date and time the unavailability occurred.
Approved refunds will be processed within 7 business days and returned to the original payment method used at checkout.